Privacy Statement

This privacy statement applies to personal information collected on our websites: www.dyodocs.com, www.dyotrusts.com, and www.dyowills.com.

We are committed to managing your personal information responsibly, in accordance with the New Zealand Privacy Act 2020.

Information we collect

We collect and store information you provide through our website, such as your name, contact details, and billing information. This information is necessary to provide our services and facilitate transactions.

We may also receive information from affiliated entities, business partners, and third-party sources, including updated delivery details and demographic information.

Automatic information

When you visit our website, we automatically collect certain information about your computer, such as your IP address, web browser software, and referring website. This helps us customise your experience and prevent fraud.

How we use your information

We use your information to provide requested products and services, manage your account, communicate with you, improve our offerings, personalise your experience, and enforce our Terms of Service.

Information sharing

Third-party vendors

We may share information with third-party vendors who provide services on our behalf (e.g., payment processing, analytics, fraud prevention). These vendors only access information necessary to perform their functions.

Government and law enforcement

We may disclose personal information to comply with legal requirements or respond to lawful requests from law enforcement agencies.

Aggregate information

We may share non-personal or anonymous aggregate information with third parties for analysis and improvement purposes.

Your rights

You have the right to review and update your personal information at any time. If you believe we have not followed our privacy principles, we will make every effort to promptly identify and rectify the issue.

Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to this policy

We may update this privacy statement periodically. Material changes will be notified via email or prominently displayed on our website.

Contact

Questions about this privacy statement? Contact us at [email protected]

DYOdocs Limited · Part of the Ross Holmes Group